Q. Once I become a Hanesbrands Inc. business partner purchasing via VISR.net will there be someone available to train me on how to use the website?
A. Our customer service agents are happy to help with any specific questions you may have. The fastest and easiest way to learn how to use the site is to go through the online tutorial that is located under the Services tab on the website.
Q. What is the preferred method of payment?
A. Credit Card is the preferred method of payment
Q. Is there a minimum that I have to order?
A. No. That is one of the great benefits of ordering via Hanesbrands Inc. business to business website, VISR.net. You can order one of many items or many of one item. This allows you to manage your business based on your needs.
Q. Where do my orders ship from, and how is my order shipped?
A. All orders placed via VISR.net ship from Rural Hall, North Carolina (27105). Orders are shipped by either UPS Ground or LTL.
Q. Do I need to provide an e-mail address?
A. Yes, this is how Hanesbrands Inc. provides you with order confirmations, ship confirmations, promotional opportunities, newsletters, product updates, invoices and more. Please be sure to add visr.service@visr.net and visr@450.visr.net to your e-mail address book.
Q. What does VISR stand for?
A. Virtual Internet Sales Resource